– Shop Policies –

DOGS WELCOME

Yes, courteous canine companions are welcome at HOME + HOUND! We agree that shopping with your pet is fun, however, dogs must be well mannered, refrain from barking, + be leashed at all times. Dogs that jump on people or store fixtures will be asked to leave. Please allow plenty of space between others while in the shop + always ask permission before greeting.

Upon entering HOME + HOUND, all pet owners are liable by law for the condition of their dog’s health + behavior. If your dog does not fare well with other animals, please do not bring them inside. Puppies that have not completed their vaccinations should be carried by their owner.

HOME + HOUND is not responsible for any communicable diseases. Any merchandise eliminated on or damaged by a pet or person is the financial responsibility of each shopper, no exceptions.

BE A RESPONSIBLE SHOPPER

HOME + HOUND understands that accidents occur, however, this small business expects each customer to handle goods with care during their visit. Any merchandise damaged by a pet or person is the financial responsibility of each shopper.

HOME + HOUND does not tolerate theft; shoplifters will be prosecuted.

NO SOLICITATION

HOME + HOUND prohibits the solicitation, distribution + posting of any materials on company property that are not supported by HOME + HOUND management. Anyone attempting to sell unwanted goods or services will be asked to leave. The customer experience is extremely valuable to us; please do not disrupt it. Email is generally the best method of contact. An appointment will be scheduled if there is interest by HOME + HOUND management in your goods or services.

PAYMENT

HOME + HOUND is a cashless retail shop. Accepted methods of payment include debit + credit cards. We accept Visa, MasterCard, American Express and Discover in addition to Apple, Google + Samsung Pay.

RETURNS AND EXCHANGES

Please see HOME + HOUND’s return + exchange policy noted in detail here.

SALES TAX

San Diego county and The City of San Diego require a 7.75% sales tax to be charged on all purchases.

PARKING

Limited 2 hour street parking is available near the shop in addition to the ACE Parking Garage located 1 block west at 3829 29th Street for a rate of $1 per hour.

PET ACCESSORY DISCLAIMER

All pet items are accessories only; HOME + HOUND + the makers of each brand that HOME + HOUND carries assume no liability. The use of the product + safety of the pet + handler is completely at the purchaser +/or user’s discretion + responsibility. When a product is purchased, the purchaser/user agrees to indimnify HOME + HOUND for any loss, damage or injury.